Insights

SD Times: User feedback can be found in unlikely places

SD Times: User feedback can be found in unlikely places

Mad*Pow's SVP of Experience Strategy & Service Design, Jen Briselli, was recently featured in an SD Times article titled "User feedback can be found in unlikely places." 

“Even when an organization is able to successfully set up the technological capability, (not to mention the cultural support for), gathering continuous user feedback, it’s another task entirely to smartly parse that information, synthesize the insights, determine course of action, and then execute on them.” 

Read the entire article at sdtimes.com

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Name
Jen Briselli
Job Title
SVP, Experience Strategy & Service Design