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Retail Banks, should it be so hard to become your customer?

Retail Banking

Michael Kirkpatrick, SVP of Client Experience & Strategy here at Mad*Pow recently wrote an article titled "Retail Banks, should it be so hard to become your customer?" that was published in Banking New York Magazine, Issue 3, 2019; see page 9. It can also be read on Michael's Medium account.

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Name
Michael Kirkpatrick
Job Title
SVP, Client Experience & Strategy