Crystal is a collaborative, experimental, and transdisciplinary design strategist with systems thinking and behavioral/cognitive psychology expertise. She has a strong background in the healthcare, education, and public sectors and is skilled in User Research, Experience Design, Visual Thinking, Workshop Design & Facilitation.
She initially pursued the field of archaeology – she has always been fascinated by what drives an individual’s choices, how these decisions show up as artifacts, and how generations layer on top of each other to shape our current reality. So, her transition to earning a Master of Fine Arts (MFA) in Collaborative Design from Pacific Northwest College of Art just made sense. Now she uses systems thinking and design methodologies to cultivate an entrepreneurial and critical approach to address the emerging challenges of the 21st century.
Crystal is a “lover of mundane adventures” – enjoying an eccentric combination of thrifting, tinkering, hiking, foraging, making art, and inventing. She plays the accordion, has been restoring a 200-year-old cabin with her father, and occasionally dresses up as Weird Al Yankovic.
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The annual HXD conference provides a unique crossroads for a diverse community of creators, practitioners, researchers, and developers, to help accelerate the transformation of our health system. Attracting over 500 visionaries across the health ecosystem, this event is created to drive real world change. Check out videos from the 2021 event including CNN's Chief Medical Correspondent, Dr. Sanjay Gupta's keynote "The State of Health."Learn More
Our annual FXD conference provides a unique learning and networking opportunity to move your organization forward to confront new challenges. A gathering of executives, experts, visionaries, and progressive thinkers across Insurance, Banking, Wealth Management and Fintech gather for this one-and-a-half day of inspiring presentations, workshops and discussion that will help drive real world change.Learn More
The Center for Health Experience Design (CHXD) is a community that is designed to foster connection across the health ecosystem. It is only by working together that we can solve the toughest health challenges.Learn More
Ethical Guidelines for Designers
The Designer’s Oath is a tool that helps multidisciplinary teams define the ethical guidelines of their engagements. Designers are responsible for creating more than ever before and with this increased influence, we must take a step back and recognize the responsibility we have to those we design for.Learn More